Privacy policy

CNS Method is a brand owned by Soma Terra MBO: 99063034 , based at Drežnik II odvojak, Brezovica, ZagrebCroatia (hereinafter: "we", "us", "CNS Method").

This Privacy policy explains how we collect, use, and protect your personal data when you visit our website cnsmethod.com or use our services.

1. What data we collect

Podaci koje nam vi dajete

Prikupljamo podatke koje nam sami pružite, uključujući:

• Full name
• Email
• Phone number (if provided upon contact)
• Payment information—processed exclusively via the Stripe platform, and we do not have access to your card details.

Automatically collected data

Our website strictly uses technical cookies necessary for the functioning of the site. We do not use analytics tools such as Google Analytics, nor do we track your behavior on the website.

2. How we use your data

We use your personal data exclusively to:

• Process your inquiries and bookings
• Fulfill contractual obligations (the program you purchased)
• Send information related to your program (schedule, materials)
• Process payments via the Stripe platform
• Comply with legal obligations

Stripe payments

We use the Stripe platform for payment processing. Stripe When you make a payment, your card details are entered directly on Stripe's secure pages, and we never view or store your card information.

Stripe has its own privacy policy available at stripe.com/privacy.

4. Cookies

Our site strictly uses essential technical cookies that enable basic website functionality. These cookies do not track your behavior and are not shared with third parties.

We do not use marketing, analytics, or tracking cookies.

Your rights under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you.
• Right to rectification — you can request the correction of inaccurate data.
• Right to erasure — you can request the deletion of your data
• Right to data portability — you can request your data in a machine-readable format.
• Right to object — you can object to the processing of your data.

To exercise any of these rights, please contact us at cns@cnsmethod.com. We will respond within 30 days.

6. Data retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Transaction data related to purchases is retained for 7 years in accordance with tax regulations.

7. Data security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS).

8. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:

• Email: cns@cnsmethod.com
• Adress: Drežnik II odvojak, Brezovica, Zagreb

9. Changes to this policy

We reserve the right to modify this Privacy Policy. We will notify you of any material changes via email or through a notice on our website. We recommend checking this page periodically.